A Tale of Two Computers

In eWeek Magazine, the Florida Department of Revenue’s (FDOR) computer system, “SUNTAX,” is highlighted. The system is modern, integrated, and allows FDOR agents to quickly access records across the system. By all accounts, a successful project that replaced several antiquated systems. You can find the article here. (Note: Article is on page 34 of the pdf file—the file is the entire May 23rd issue.)

On the other hand, there’s California’s Franchise Tax Board (FTB). Now, some of the systems of the FTB are integrated; however, many are not. As I previously wrote in “Bad Paperwork from the FTB”, I received a notice requiring my company to enroll in California’s electronic payment system because estimated tax payments from my company have exceeded $20,000 or total tax liability exceeded $80,000. There is only one problem: Neither occurred.

So I telephoned the EPS office. They directed me to the payments office. When I finally spoke to someone who could access the cause of the problem, it appears that someone made a tax deposit into “my account” of over $200,000! When I explained that it wasn’t me, they promised to get back to me.

Yesterday, I heard back from EPS. They agree that I probably didn’t make the deposit and that my company need not enroll in EPS. ($200,000 of taxes is quite a bit more than what my company pays in annual California taxes.) But they couldn’t figure out who made the deposit.

The good news is that the two departments within FTB talk to each other. The bad news is that they don’t have access to all the records that they should.

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