Yesterday I had to call the IRS Practitioner Priority Service. One of my clients received a refund check where we believed he owed tax. It took 101 minutes–that’s one hour and forty-one minutes–before someone picked up my call.
I hate to think of the wait times on the “normal” lines.
There isn’t much to add here expect if you’re calling the IRS expect to be on hold for a long, long, time.