If you are a tax professional and have recently had a client (or clients) whose IRS payment shows as rejected on Form 9325, it is possible that the payment actually went through.
When an individual files his tax return electronically, he can also pay electronically. Sometimes that payment is rejected for various reasons. I have seen multiple clients in the past few days whose payments were “rejected” actually have their payments accepted. I do not know if this is an issue with my software vendor, the IRS, or some combination thereof. I am going to be talking with both the IRS and my software vendor tomorrow.
I will post an update tomorrow (Thursday) with what I discover.