…2400 Ringy Dingies. Yes, I was on hold for two hours today on the IRS Practitioner Priority Service before my call was picked up. It’s November–not a high time for calling the IRS–but add the combination of the IRS Centralized Authorization File Unit taking well over the promised five days to input a faxed Power of Attorney or Tax Information Authorization, lots of notices being issued by the IRS that require a response, and ridiculous hold times are the norm.
Oh, yes, I was told the expected wait time was 30 to 60 minutes. Sigh….
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Lucky you. I was on for two hours and instead of finally getting a human I got a disembodied voice that told me they were having techincal difficulties and sent me to the back of the line. I gave up and called ACS and only had to wait 30 minutes.