Tag Archives: Practitioner.Priority.Service

Good, Bad, and Ugly With the IRS

Posted on February 9, 2023 by Russ

This week I’ve had to call the IRS up for several different items.  There is good news, bad news, and some ugly news. The good news: In calling the Practitioner Priority Service (PPS), I’ve gotten through every time!  Twice, there … Continue reading →

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IRS: Don’t Call Us, Don’t Write Us

Posted on December 8, 2022 by Russ

No, I’m not talking about my business: feel free to call or write us (but due to a water leak, our office is closed today, Thursday, December 8th–we’ll be in tomorrow).  Rather, I’m talking about calling the IRS and writing … Continue reading →

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PPS Gets Friendlier: Callbacks Available

Posted on December 15, 2020 by Russ

Twice a week, on average, I call the IRS’s Practitioner Priority Service. It’s the usual starting place for tax professionals to resolve issues with the IRS. This year, calling the IRS has been an adventure. This is not the IRS’s … Continue reading →

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Don’t Call Us Continues

Posted on April 22, 2015 by Russ

Back in the 1970s Saturday Night Live had this sketch of Lily Tomlin reprising her role as Ernestine the phone company operator (from Laugh-In): That’s how I feel about calling the IRS. I have three matters I need to get … Continue reading →

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Don’t Call Us

Posted on March 2, 2015 by Russ

Today I attempted to call the IRS Practitioner Priority Service (PPS). I had an outstanding issue I needed to resolve. I didn’t get through. I’m used to being on hold for two hours when calling the IRS. Unfortunately, the IRS … Continue reading →

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Life as a Second-Class Citizen

Posted on January 31, 2014 by Russ

I’m quite perturbed at the IRS today. The NAEA in its weekly eAlert email confirmed that I am now a second-class citizen. I reported last week about being told that tax professionals might be unable to order transcripts through the … Continue reading →

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No More Ordering Transcripts Through Practitioner Priority Service?

Posted on January 23, 2014 by Russ

The IRS Practitioner Priority Service (PPS) is a wonderful tool for tax professionals. It allows us an easy way to obtain information on clients, set up installment agreements, and for practitioners to deal with the IRS. This morning I called … Continue reading →

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IRS Reportedly Will Close eServices’ Disclosure Authorization Program

Posted on June 6, 2013 by Russ

The National Association of Enrolled Agents (NAEA) is reporting via its Facebook page that the IRS has decided to “retire” two products from eServices: Disclosure Authorization (DA) and Electronic Account Resolution (EAR). Apparently the IRS, which is already cementing its … Continue reading →

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